FREQUENTLY ASKED QUESTIONS

Have questions?

To help quickly answer any questions you may have, please see a list of the most common questions we get asked. If your question is not answered, please get in touch with us. 

1Do you have any hidden charges?

Absolutely not! We do not believe in set up fees or management fees. We can guarantee you will only ever pay for pick and pack and storage.

2Do you supply packaging

Yes we do. We have a standard and premium in house range available for all of our customers. Alternatively if you would prefer to use your own then we are happy to accommodate this.

3How will my orders be delivered to my customers?

We tailor our service to your requirements. You have the ability to chose any of our available courier services and also decide how your items are packaged.

4Will my customers know I am using a fulfilment house?

Your customers will have no idea that a third party company are dispatching your goods.

5What if I need to contact you about a stock or order issue?

In the event of there being a problem with an order, we have an online query system where the issue is raised, and one our team will respond and work to find a solution for you.

Get in touch

We’d love the opportunity to learn more about your company and see if we are the right fulfilment partner for you.

Office Address: Selva Fulfilment Ltd, Unit 23, Clarke Road, Bletchley, Milton Keynes, MK1 1LG

Office: 01908 648479

Warehouse: 01296 792655

Email Address: clea@selvafulfilment.co.uk

Opening Hours

Monday:
Tuesday:
Wednesday:
Thursday:
Friday:
Saturday:
Sunday:

09:00 – 17:00
09:00 – 17:00
09:00 – 17:00
09:00 – 17:00
09:00 – 17:00
Closed
Closed