{"id":2520,"date":"2021-05-03T10:08:44","date_gmt":"2021-05-03T10:08:44","guid":{"rendered":"http:\/\/selvafulfilment.co.uk\/?page_id=2520"},"modified":"2022-05-16T06:17:09","modified_gmt":"2022-05-16T06:17:09","slug":"returns-processing","status":"publish","type":"page","link":"https:\/\/selvafulfilment.co.uk\/returns-processing\/","title":{"rendered":"Returns Processing"},"content":{"rendered":"\t\t
\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
<\/div>\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
RETURNS PROCESSING<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t

We manage and handle your returns, creating a seamless customer experience<\/span><\/h3>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t

Every E-commerce company needs a reverse supply chain process to handle product returns and exchanges. There are hundreds of different reasons why a customer may return a product from an online store, and as part of consumer law, they have the right to do so. Although consumers return a massive \u00a3490 billion worth of products worldwide each year, the good news is that 9 in 10 people say that they would repurchase from a business if the returns process is easy. That\u2019s where we can help.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

\n\t\t\t
\n\t\t\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t

We fully understand the returns process is a crucial part of the consumer process, not only does it aid profitability but also improves your brand reputation. At Selva Fulfilment, we manage and handle your returns, creating a seamless customer experience. You may have a customer who is anxious to receive an exchange or a refund; our approach is to make sure that we offer a quick and efficient process which sees them either refunded or exchanged as quickly as possible.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

\n\t\t\t
\n\t\t\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
\n\t\t\t\t\t\t\t
<\/div>\n\t\t\t\t\t\t
\n\t\t\t\n\t\n<\/svg>\t\t<\/div>\n\t\t\t\t
\n\t\t\t\n\t\n<\/svg>\t\t<\/div>\n\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
WHY CHOOSE SELVA FULFILMENT?<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t

Benefits of using Selva Fulfiment returns management<\/span><\/h3>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
  • 24\/7 support for peace-of-mind<\/li>
  • Real-time reporting with detailed reports you can access at any time<\/li>
  • No hidden costs<\/li>
  • Competitive prices for our services<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
    \n\t\t\t\t\t\t\t
    <\/div>\n\t\t\t\t\t\t\t
    \n\t\t\t\t\t
    \n\t\t\t
    \n\t\t\t\t\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t\t\t
    HOW IT WORKS<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t\t\t

    We inspect all returned items with a keen eye<\/span><\/h3>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t\t\t
    \n\t\t\t\t\t
    \n\t\t\t
    \n\t\t\t\t\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t\t\t
    QUALITY CONTROL<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t\t\t

    We make sure to quality check each individual product to ensure they meet your criteria for returns and refunds.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

    \n\t\t\t
    \n\t\t\t\t\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t\t\t
    REPACKING ITEMS FOR SALE OR STOCK<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t\t\t

    Once the goods have been checked thoroughly, we will then decide from our findings whether they should be repackaged for resale or whether they should be returned to you. We can also adhere to a waste disposal procedure, depending on your requirements.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

    \n\t\t\t\t\t\t\t
    <\/div>\n\t\t\t\t\t\t
    \n\t\t\t\n\t\n<\/svg>\t\t<\/div>\n\t\t\t\t\t
    \n\t\t\t\t\t
    \n\t\t\t
    \n\t\t\t\t\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t\t\t
    OUR SERVICES<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t\t\t

    Picked, Packed & Shipped.<\/span><\/h3>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t\t\tWe understand that every E-commerce business is unique, which is why we can provide a wide range of order fulfilment services that can be tailored to your fulfilment needs and requirements.<\/span>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\r\n\t\t
    \n\t\t\t

    <\/p>\n\t\t\t\n\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\"Slide\"\n \n\t\t\t\t\t\t\t\t\t\t<\/rs-layer><\/rs-column>Product Storage \n\t\t\t\t\t\t\t\t\t\t<\/rs-layer>We know that having the right stock in the right place at the right time is vital to running a smooth logistics operation which is why we offer storage solutions for all our customers.
    \n
    \n
    \n
    \n \n\t\t\t\t\t\t\t\t\t\t<\/rs-layer>More informationarrow_forward_ios<\/i> \n\t\t\t\t\t\t\t\t\t\t<\/a><\/rs-column><\/rs-row><\/rs-zone>\t\t\t\t\t\t<\/rs-slide>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\"Slide\"\n \n\t\t\t\t\t\t\t\t\t\t<\/rs-layer><\/rs-column>Picking & Packing \n\t\t\t\t\t\t\t\t\t\t<\/rs-layer>Our expert team of pickers and packers work hard to ensure that all orders are picked correctly and packed dependant on your specific needs.
    \n
    \nOur barcode verification systems ensure that the customer is sent the right product every time. \n\t\t\t\t\t\t\t\t\t\t<\/rs-layer>More Information arrow_forward_ios<\/i> \n\t\t\t\t\t\t\t\t\t\t<\/a><\/rs-column><\/rs-row><\/rs-zone>\t\t\t\t\t\t<\/rs-slide>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\"Slide\"\n \n\t\t\t\t\t\t\t\t\t\t<\/rs-layer><\/rs-column>Shipping \n\t\t\t\t\t\t\t\t\t\t<\/rs-layer>We will work with you to find the best shipping method tailored to your specific business needs. We work with a range of couriers to ensure that we can get you the best price to suit the size and weight of each parcel.
    \n
    \n
    \n \n\t\t\t\t\t\t\t\t\t\t<\/rs-layer>More Information arrow_forward_ios<\/i> \n\t\t\t\t\t\t\t\t\t\t<\/a><\/rs-column><\/rs-row><\/rs-zone>\t\t\t\t\t\t<\/rs-slide>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\"Slide\"\n \n\t\t\t\t\t\t\t\t\t\t<\/rs-layer><\/rs-column>Returns Processing \n\t\t\t\t\t\t\t\t\t\t<\/rs-layer>If an order is returned to us, we will examine the product to determine if it suitable for re sale. The products are then be booked back into our systems or disposed of responsibly.
    \n
    \n
    \n
    \n \n\t\t\t\t\t\t\t\t\t\t<\/rs-layer>More Information arrow_forward_ios<\/i> \n\t\t\t\t\t\t\t\t\t\t<\/a><\/rs-column><\/rs-row><\/rs-zone>\t\t\t\t\t\t<\/rs-slide>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\"Slide\"\n \n\t\t\t\t\t\t\t\t\t\t<\/rs-layer><\/rs-column>Product Rework \n\t\t\t\t\t\t\t\t\t\t<\/rs-layer>We offer a customised stock preparation service which can be tailored to your individual needs. This can be simply adding a label or consolidating a finished product or bundle consisting of multiple components.
    \n
    \n \n\t\t\t\t\t\t\t\t\t\t<\/rs-layer>More Information arrow_forward_ios<\/i> \n\t\t\t\t\t\t\t\t\t\t<\/a><\/rs-column><\/rs-row><\/rs-zone>\t\t\t\t\t\t<\/rs-slide>\n\t\t\t\t\t<\/rs-slides>\n\t\t\t\t<\/rs-module>\n\t\t\t\t